Privacy Policy

Introduction

Welcome to https://non-medical-care-robstown-texas.primarycareaid.com (hereafter referred to as “Non-Medical Care Robstown Texas,” “we,” or “our”). We are dedicated to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains our practices regarding the collection, handling, and protection of information from our website visitors, users, and subscribers.

Scope

This policy covers all aspects of our online presence, including but not limited to, our official website, mobile applications, online services, and any interactive features within these platforms. Please be aware that this Privacy Policy does not extend to third-party websites, applications, or services accessed through links on our site. These entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This policy outlines the ways in which we process your data, including:

Account and User Interactions: When you create an account, log in, or use our services as an authorized user, we collect and process your account information, such as your name, email address, and password.
Website Visits: We track visits to our websites and the pages you access, as well as any interactions with our online content.
Communications: We may reach out to you via email, phone, or text messages (SMS) for various purposes, including newsletters, service updates, promotional offers, or surveys.

Personal Data Collection

We collect several types of personal data to enhance your experience and deliver personalized services:

Account Information: This includes your name, user ID, and password hash.
Payment Details: We securely process payment information required for subscription fees or purchases.
Financial Records: For billing purposes, we may store financial data linked to your account.
Purchase History: We track transactions and purchase patterns to analyze customer preferences.
Mobile Device Identifiers: Unique device identifiers and IP addresses are used to deliver content and personalize our services.
Location Data: With your consent, we can access location information to provide location-based services.
Feedback and Reviews: Your comments, reviews, and responses help us improve our products and services.
Social Media Profiles: We may collect data from social media platforms when you choose to log in through these accounts.
Product Preferences: Information about the products you view, search for, or purchase assists us in offering tailored recommendations.

Cookies and Tracking Technologies

We employ cookies and similar tracking technologies to enhance user experience and gather analytics:

Strictly Necessary Cookies: These are essential for navigating our websites and ensuring basic functionality.
Preference Cookies: They remember your settings and preferences, such as language choices or display resolutions.
Analytics Cookies: Used to analyze user behavior and collect statistical data about our visitors.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control which types of cookies are accepted.

Data Retention and Deletion

We adhere to data retention policies that balance legal requirements, business needs, and your rights:

Personal data is retained for as long as necessary to fulfill the purposes for which it was collected, including compliance with legal obligations and tax/accounting requirements.
Once the purpose of data collection is fulfilled, or when no longer required by law, we securely delete or anonymize the data.

Security Measures

We implement robust security measures to safeguard your personal information:

Encryption: We use encryption protocols for data transmission and storage to protect against unauthorized access.
Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict privacy and security standards.

Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect or solicit personal data from children, and we request that parents and guardians discourage their minors from providing personal information online.

Your Rights (Data Subject Rights)

Depending on your jurisdiction, you may have certain rights regarding your personal data:

Access: You can request access to the personal data we hold about you.
Rectification: If your data is inaccurate or incomplete, you have the right to ask for corrections.
Erasure (Right to be Forgotten): In certain circumstances, you may request the deletion of your data.
Restriction: You can limit our processing of your data under specific conditions.
Data Portability: This allows you to receive a copy of your personal data in a structured format.
Objection: You have the right to object to certain processing activities, including direct marketing.
Non-Discrimination: We are required to treat you fairly and not discriminate against you for exercising your rights.

To exercise any of these rights, please contact our Data Protection Officer at the email address provided below.

Changes to Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post any significant modifications on our website and inform you via email (if applicable). We encourage you to review this policy periodically for the latest information.

Contact Information

For any privacy-related inquiries, unsubscribe requests, or data access/correction queries, please contact us:

Email: [email protected]

Mail: Non-Medical Care Robstown Texas, Privacy Team, [Address]